Privacy Policy

Introduction

At Ekasfe S.A. (hereinafter, 'Ekasfe', 'we' or 'the company'), we are committed to protecting the privacy and personal data of our users. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our real estate crowdlending platform.

Information We Collect

We collect different types of information to provide and improve our services:

• Identification data: full name, ID or passport number, date of birth, nationality.
• Contact data: email address, phone number, postal address.
• Financial data: banking information to make and receive payments, investment history.
• Browsing data: IP address, browser type, pages visited, time spent.
• Preference data: notification settings, investment preferences.

Use of Information

We use your personal information for the following purposes:

• Manage your account and provide access to our platform.
• Process your investments and financial transactions.
• Comply with legal and regulatory obligations in Ecuador.
• Send you communications about your investments and new opportunities.
• Improve our services and user experience.
• Prevent fraud and illegal activities.

Data Sharing

Ekasfe does not sell or rent your personal information. We may share data with:

• Ecuadorian regulatory authorities when required by law.
• Technology service providers who help us operate the platform.
• Financial institutions to process payments and transfers.
• Legal advisors and auditors in the exercise of their functions.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy and as required by Ecuadorian law. Financial data is retained for a minimum period of 10 years in accordance with tax regulations.

Your Rights

In accordance with Ecuador's Personal Data Protection Organic Law, you have the right to:

• Access your personal data and obtain a copy thereof.
• Rectify inaccurate or incomplete data.
• Request deletion of your data when no longer necessary.
• Object to the processing of your data for marketing purposes.
• Request the portability of your data to another entity.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes data encryption, firewalls, and restricted access to sensitive information.

Contact

To exercise your rights or make inquiries about this policy, you can contact us at: